Case studies

Real case studies by need and risk level

Every company comes to Kaizen at a different stage: needing to fix a tax problem, needing to standardize for growth, or optimizing cross-border cash flow.

Best for: Companies that need to diagnose and clean up tax risk, keep more cash lawfully, or have a tax advisor alongside major decisions.

Hanoi

-85% penalties

Company T.L, import-export trading, Hanoi

Cleaning up 4 years of chaotic books

Tax Health Check

VND 2.1 billion of undocumented expenses resolved

85% reduction of expected finalization penalties

See the challenge and approach

Challenge: 4 years of books that did not match tax returns and VND 2.1 billion of undocumented expenses ahead of finalization.
Kaizen solution: Rebuilt the books year by year, supplemented and justified documents, and prepared explanation files before meeting the tax office.

Japanese capital

30 days

from a complete file

Company N.H.K, engineering, Japanese capital, Binh Duong

Restoring a locked tax ID

Tax Health Check

Tax ID restored within 30 days of the complete file being ready

No disruption to customer relationships

See the challenge and approach

Challenge: The tax ID status was changed and the company could not issue invoices to customers.
Kaizen solution: Identified the cause, completed the missing filings and worked directly with the tax office to restore the status.

HCMC

VND 450M

Company P.A, building materials trading, HCMC

Cutting VND 450 million in expected penalties

Tax Health Check

VND 450 million in expected penalties cut

Documented expenses kept as deductible

See the challenge and approach

Challenge: Received input invoices from a company that absconded, facing expense disallowance and back taxes.
Kaizen solution: Reviewed all transactions, proved the reality of goods and payments, and justified the expenses to the tax office.

HCMC

-VND 240M tax

Company H.V, food, HCMC

Keeping VND 1.2 billion of costs deductible

Tax ROI

VND 1.2 billion kept as deductible

CIT payable reduced by about VND 240 million

See the challenge and approach

Challenge: Many raw-material purchases were paid in cash without contracts and risked being disallowed at finalization.
Kaizen solution: Reviewed each cost group, completed missing contracts and documents, moved all payments to bank transfer and issued an internal spending policy.

HCMC

+VND 600M/yr

Company D.T.S, software, HCMC

Claiming the right software tax incentive

Tax ROI

Incentive applied to the eligible revenue

About VND 600 million of cash kept each year

See the challenge and approach

Challenge: Software revenue was mixed with other service revenue, so the company had not dared to claim the CIT incentive.
Kaizen solution: Separated the revenue and costs of the incentivized activity, standardized contracts and built the file proving eligibility.

HCMC

+18% deductible

Company K.O, restaurant chain, HCMC, 6 outlets

Standardizing purchase records for an F&B chain

Tax ROI

Deductible costs up 18% year on year

All 6 outlets on one documentation process

See the challenge and approach

Challenge: Fresh produce bought from household businesses and individuals came without invoices, so many costs were not deductible.
Kaizen solution: Designed one purchasing process for all 6 outlets, with compliant purchase lists and payment records reconciled weekly.

US capital

VND 1.4B refund

Company S.V.T.C, technology, US capital, Da Nang

Transfer pricing documentation and VAT refund

Tax Partner

Complete transfer pricing documentation

VND 1.4 billion VAT refunded

See the challenge and approach

Challenge: Related-party transactions without transfer pricing files, high PIT cost for expatriates and accumulated input VAT.
Kaizen solution: Prepared transfer pricing documentation, optimized expatriate pay structures and prepared the VAT refund file.

Singaporean capital

3 options

Company M.A.R, retail, Singaporean capital, HCMC

Tax review before opening a subsidiary

Tax Partner

The board chose the lowest-risk option

Avoided about VND 800 million of disallowed management fees

See the challenge and approach

Challenge: The board planned a second subsidiary and management fees shared with the parent, without a full view of foreign contractor tax and deductibility.
Kaizen solution: Built 3 structure options, compared the tax cost and risk of each and presented them bilingually to the board before approval.

Korean capital

No back taxes

Company G.R, packaging manufacturing, Korean capital, Dong Nai

Long-term tax partner to the board

Tax Partner

Investment incentive kept for the new line

3-year tax audit closed with no back taxes

See the challenge and approach

Challenge: The company added a new production line and needed to keep its investment incentive and report its tax position to the Korean parent.
Kaizen solution: Kaizen acted as Tax Partner: reviewing decisions with tax impact, reporting the tax position bilingually each quarter and preparing for audits.

Client names are changed under our confidentiality commitment.

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